File a Claim
We're here to help you through the claims process. File your claim online and our team will assist you every step of the way.
Claims Process
1
Report the Incident
Notify us immediately after the incident occurs. The sooner you report, the faster we can process your claim.
2
Submit Documents
Provide all necessary documents including policy details, incident report, and supporting evidence.
3
Claim Assessment
Our team will review your claim and may contact you for additional information if needed.
4
Claim Settlement
Once approved, we'll process your claim and settle it according to your policy terms.
Required Documents
- Valid Insurance Policy Document
- Police Report
- Photographs of Damage/Incident
- Medical Reports (for health/accident claims)
- Original Bills and Receipts
- ID Copy (Qatar ID/Passport)
Need Immediate Assistance?
24/7 Claims Hotline
+974 4466 5005
Email Support
info@lusailinsurance.com
Average Response Time
Within 24 hours
Submit Claim
Fill out this form to initiate your claim.